Product 5. Adoption at Scale
The licenses are paid for. This is the part where people actually use them.
Copilot and Gemini put into the daily work of your whole administrative team. Four weeks, then the reinforcement phase where it sticks.
People are the light. Technology is the tool.
The Problem
Buying seats does not create adoption. Adoption happens when the tool is inside the work people already do. The inbox. The proposal. The monthly close. The client report. We rebuild those routines with your team in cohorts of about 30, running in parallel across the whole administrative population so the business never stops. Then we stay for the weeks after, when the friction shows up and most training programs have already left.
The license line stops being a cost you defend and becomes hours your team gets back.
Who It Is For
- Companies with 100 or more administrative and professional staff
- Organizations already paying for Microsoft 365 Copilot or Google Gemini seats with low real usage
- COOs and VPs of Operations who need measurable output without stopping the business
- PE backed companies rolling one operating standard across the portfolio
Delivery
On site, live online, or both, depending on where your people are.
What Is Inside
What you get, and what each part is for.
- Cohort sessions. Groups of about 30 people, built around what that department actually does. Finance does not get the marketing session.
- Your own prompt and workflow library. Written against your documents and your processes. Outlook and Gmail. Word and Docs. Excel and Sheets. Yours to keep.
- The reinforcement phase. Thirty days of open office hours and async access after the cohorts end, available to every participant. This is where habits form and where most programs are already gone.
- Manager enablement. The people who run the teams learn to hold the new routine, so it does not depend on us being in the building.
- Evidence summary for the board. Participation, usage, and hours returned, measured against the baseline. One page.
At The End
What your people can do when it is over.
- Write and manage email with the assistant instead of around it
- Structure and improve documents without starting from a blank page
- Read and analyze a spreadsheet without writing complex formulas
- Ask the assistant for what they need and get it, which is the part nobody teaches
How It Is Different
- Built for the licenses you already bought, not for a tool we sell.
- Runs alongside the working week. No downtime.
- The reinforcement phase is included, not an upsell.
- Delivered in English and Spanish.
Best Fit If You've Said
- “We did a training last year. Nothing changed.”
- “Two departments love it. The rest never opened it.”
- “I need this to happen without taking my team off the work for a week.”
- “I want to show the board what we got for the license spend.”
Investment
Starting Prices by Segment
Fixed scope. Fixed price. Agreed before the first invoice.
Best run after The AI Radiography, so the result is measured against a real baseline.
AI licenses are the client's own and are not included in the fee.
Adoption retainer
$8,000 a month
Optional after the reinforcement window closes. Monthly office hours, new use cases as tools change, and a usage read each quarter so the number stays defensible at budget time.
Where This Leads
The next step from here is The AI Radiography, or One Workstream, depending on how far the work needs to go.
Questions
What buyers ask before they start.
Why are our Copilot licenses not being used?
Because a license is not a habit. People go back to the old way the first time the tool creates friction inside real work. Usage moves when the assistant is put inside routines people already run, and when someone stays after the training to resolve the friction.
How is this different from a Copilot training session?
A training session ends. This one continues for thirty days afterward with open office hours for every participant, which is the window where habits either form or die. The cohorts are also built around what each department actually does.
Does the business have to stop while this runs?
No. Cohorts of about thirty run in parallel across the organization, on site, online, or both, alongside the working week.
How many people can go through it?
Hundreds. The program is built for the full administrative population, not for a pilot group. Tiers run from 150 people to over 1,000 across multiple countries.
How does the cost compare to what we already pay for licenses?
For 500 people the program is $48,000, against roughly $400,000 a year in all in license cost for those seats. Most guidance puts change management and training at 10 to 15 percent of an assistant budget, which is where this lands.
Do you provide the AI licenses?
No. The licenses are yours and are not included in the fee. We work inside the assistant you already pay for, whether that is Microsoft Copilot or Google Gemini.
Start Here
Every engagement begins with a Strategic Discovery session.
No pitch, no deck, no proposal until we understand your company.